Damian Kukulies
Last updated: 25/11/2025
1. Introduction
Damian Kukulies is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how your information is collected, used, stored and disclosed when you engage with services provided under the Damian Kukulies brand.
This policy is managed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website or engaging in services, you consent to the collection and use of your information as outlined in this policy.
2. What Information We Collect
We may collect the following types of personal and health information:
• Full name
• Date of birth
• Address
• Email address
• Phone number
• Emergency contact details
• Medicare details (if relevant to services provided)
• Medical history, diagnoses, surgical history and medications
• Nutrition, lifestyle and behavioural health information
• Referral details from healthcare professionals
• Appointment and communication history
• Payment information
• Website usage data such as IP address and browser type
Health information is considered sensitive information and receives a higher level of legal protection under Australian law.
3. How Information Is Collected
Your information is collected when you:
• Complete intake or booking forms
• Participate in telehealth or in-person consultations
• Provide information via email, SMS or phone
• Are referred by your GP, surgeon, psychiatrist or other healthcare provider
• Access or interact with this website
4. Purpose of Collection
Your information is collected to:
• Provide safe, tailored and clinically appropriate services
• Support accurate assessment and treatment planning
• Communicate with you regarding your care
• Coordinate care with other health professionals
• Meet professional, ethical and legal obligations
• Manage billing and business operations
• Improve service delivery and client experience
We only collect information that is reasonably necessary for these purposes.
5. Use of Practice Management and AI Tools
Damian Kukulies uses secure clinical software systems, including:
• Halaxy for practice management and record keeping
• Heidi Health for AI-supported clinical note generation
Heidi Health is used to assist with efficient and accurate clinical documentation. No identifying personal information, including name, date of birth, Medicare numbers or contact details, is shared with overseas providers.
AI tools are used only to support the documentation process and do not replace professional clinical judgement.
You may request manual-only documentation if you prefer.
6. Disclosure of Information
Your personal information may be shared with:
• Your nominated GP, surgeon, psychiatrist or healthcare providers
• Allied health professionals involved in your care
• Secure software and data storage providers supporting clinical operations
• Medicare or third-party payment processors if required
Your information is not sold, rented or used for unrelated marketing purposes.
Only information necessary for safe and appropriate care is shared.
7. Overseas Disclosure
Damian Kukulies does not share identifying personal information such as your name, date of birth, Medicare details, or contact information with overseas providers.
Where digital infrastructure involves international data pathways, reasonable steps are taken to ensure continued compliance with Australian privacy standards.
8. Telehealth and Electronic Communication
Telehealth and electronic communications involve inherent risks including:
• Internet instability
• Data interception risks
• Use of shared or unsecured devices
By engaging in telehealth, you acknowledge and accept these risks. You are encouraged to use private devices and secure internet connections.
9. Data Storage and Security
Your data is stored digitally using secure encrypted systems.
Reasonable and appropriate safeguards are in place to protect your information from:
• Unauthorised access
• Loss
• Misuse
• Disclosure
Access to records is restricted to authorised persons only.
Health records are retained in line with Australian legal and professional record-keeping requirements.
10. Access and Correction
You may request:
• Access to your personal information
• Correction of inaccurate or outdated information
Requests can be made using the contact details in Section 14.
11. Cookies and Website Data
This website may use basic cookies and analytics tools to improve website performance and user experience.
At present, retargeting or advertising cookies are not used.
If this changes in the future, this Privacy Policy will be updated accordingly and consent mechanisms will be implemented where required.
12. Complaints and Privacy Concerns
If you have concerns about your privacy, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992
You are encouraged to contact Damian Kukulies first so that we can attempt to resolve the matter respectfully and promptly.
13. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in law, technology or business operations. The most current version will always be available on the website.
14. Contact Details
Business name: Damian Kukulies
Business structure: Sole Trader
ABN: 65 755 702 048
Email: admin@damiankukulies.com.au
Website: www.damiankukulies.com.au